Unlock your potential MD-Staff Certification

Master the skills and knowledge of MD-Staff products to maximize your expertise and become a Super User!
Young woman smiling and celebrating in front of her laptop, expressing excitement and happiness

MD-Staff Certifications

Elevate your career in medical staff services with MD-Staff Certification—a prestigious credential that validates your expertise in credentialing, privileging, and enrollment. Whether you’re new to MD-Staff or an experienced user, our certification program equips you with the skills to enhance efficiency and ensure compliance in your organization.

Choose from two certification levels to match your goals. The MD-Staff Certified Specialist credential builds a strong foundation in core system functionality, including credentialing workflows and navigation. For those seeking advanced mastery, the MD-Staff Certified Expert  designation showcases proficiency in system configuration, automation, reporting, and workflow optimization. With self-paced MD-Staff Academy Courses, interactive live webinars, and a comprehensive Help Center, you’ll have the resources to succeed.

Why Get Certified?

Professional Credibility

Certification recognizes authority on MD-Staff solutions within the medical services profession.

Relevant Experience

Certification highlights up-to-date abilities and summarizes a user’s depth of system knowledge.

Growth Potential

Certification demonstrates a commitment to personal educational achievement, increased productivity and efficiency, and the capability to assist colleagues in training to employers.

Peer Development

As the MD-Staff certification program evolves, we expect to see participants collaborate in peer-to-peer sessions to help each other learn and grow!

Available Certifications

A smiling woman in glasses shakes hands with someone across the table in a modern office setting.
Become a

MD-Staff Super User

  • Open book
  • Time-limited
  • Multiple-choice questions
  • 80% required to pass
  • Exam fee applies ($200)
  • MD-Staff Certified Specialist certification required
  • Acceptance limited
  • Comprehensive and advanced application questions
  • Complimentary for clients; fee for verified consultants ($650)

Get Started Today!

It’s time to begin your journey to becoming professionally certified with MD-Staff products! The MD-Staff Certified Specialist exam is open book and timed, so please remember to study your resources!

To register:

  1. Sign into MD-Staff, click on Help / Help Center
  2. Click on the icon MD-Staff Academy
  3. Select Certification Exams and continue to register (Downloadable Study Guide is available on registration page)
  4. Complete exam within two hours
  5. Once exam is completed successfully, you will be awarded a digital certificate
  6. Share your success!

Congratulations to our newly Certified Specialist!

Laura Lampley, CPMSM, CPCS, UAMS Medical Center

Lindy Gauer, Big Sky Credentialing

Brittney Spatzierath, Big Sky Credentialing

Gabrielle Lamb, SCA Health

Ann Landgrave, CPMSM, CPCS, Terrebonne General Health System

Tawnya Boadway, CPCS, SCA Health

Earn & Maintain Your MD-Staff Certification

Showcase Your MD-Staff Skills with the Certified Specialist Certification

Looking to validate your knowledge of MD-Staff and become a recognized expert in core functions and workflows? The MD-Staff Certified Specialist Exam is designed for MD-Staff users who want to demonstrate their proficiency in essential product features and day-to-day credentialing operations.

With the Certified Specialist Exam, you’ll:

  • Take an open-book exam with two attempts allowed to pass.
  • Complete the exam within a set time limit, testing your knowledge under pressure.
  • Answer multiple-choice questions covering a wide range of MD-Staff functionalities.
  • Achieve certification with a passing score of 80% or higher.
  • Invest in your future with a low exam fee, making certification accessible and affordable.

Get started by signing into MD-Staff, accessing the Help Center, and clicking on MD-Staff Academy. From there, select MD-Staff Certified Specialist to or register below, download the study guide, and prepare for the open-book, timed exam.

MD-Staff Certified Specialist
Become an MD-Staff Certified Expert – The Ultimate Credential for Power Users

Ready to take your MD-Staff expertise to the highest level? The MD-Staff Certified Expert Exam is tailored for advanced users who want to prove their mastery of system configuration, process automation, and best practices.

With the MD-Staff Certified Expert Exam, you’ll:

  • Meet eligibility requirements including two years of MD-Staff experience, MD-Staff Certified Specialist certification, a letter of recommendation, and a required application essay (tell us your experience, why you would like to become a MD-Staff Certified Expert, etc.). All information will be required to submit the online application.
  • Undergo a competitive selection process with a limited number of candidates chosen annually.
  • Demonstrate your understanding of complex workflows and system optimizations.
  • Enjoy complimentary access for clients; $650 fee for verified consultants (payment due only if selected).

MD-Staff Certified Expert Exam timeline:

  • Applications Open:  Thank you to all that have applied for the 2025 testing year. Applications are only accepted each June.
  • Candidate Selection:  End of July – Twenty (20) applicants are chosen through an application review.
  • Testing Period:  September – Exams are comprehensive, application-based, and must be completed within one week.
  • Grading & Notifications:  November – Results are reviewed, and pass/fail notifications are sent.
  • Retake Testing Period:  December – One-week retake with updated questions.
  • Certification Announcement:  January – Successful candidates are officially certified.
MD-Staff Certified Expert
Keep Your MD-Staff Certified Specialist Certification Current with Easy Recertification

Ensuring your certification remains up-to-date is crucial, and recertification plays a vital role in achieving this goal. It guarantees that you stay informed about the most recent advancements in our software advancements.

MD-Staff Certified Specialist certification is mandatory every three (3) years. The recertification process is as easy as 1-2-3—straightforward and hassle-free! Stay certified and keep your expertise up to date with a quick and simple renewal process.

  1. Simply attend a minimum of thirty (30) courses or live webinars
  2. Course and webinar attendance are automatically logged
  3. Once complete, submit your information through the MD-Staff Recertification course.

For more detailed information, please explore the MD-Staff Academy portal!

MD-Staff Recertification
Illustration of Aiva, the robot mascot, with an orange body, two eyes, and a robotic arm in a playful pose.
Illustration of Aiva, the robot mascot, with an orange body, two eyes, and a robotic arm in a playful pose.

Frequently Asked Questions

MD-Staff offers two certification exams:

  • Certified Specialist: Tests foundational knowledge of all MD-Staff products and modules.
  • Certified Expert: A higher-level certification designed for experienced users demonstrating advanced proficiency in MD-Staff system configuration, automation, and reporting.

Both exams are designed to help you achieve career goals as a medical services professional.

Even though you may know the ins and outs of MD-Staff solutions, these exams will deep-dive into all modules. Each exam is designed to test your expertise and beyond, providing an avenue to showcase your knowledge to your peers. The exams are open book, but we highly recommend studying before taking them. For the MD-Staff Certified Specialist Exam, you can join our quarterly study groups to help you prepare.

The exams are designed to cover all modules to help you become a super user. Being a super user means having a depth of knowledge and experience across all MD-Staff solutions. Understanding all modules will enhance your product knowledge and help your medical office stay progressive within the healthcare industry.

Note: MD-Stat is not covered in the exam.

Earning the MD-Staff Certified Specialist designation validates a strong understanding of MD-Staff. The MD-Staff Certified Expert certification is designed for super users who have extensive knowledge of system administration, automation, and workflow optimization.

The MD-Staff Certified Specialist Exam is timed and cannot be paused. While you are able to get up, stretch, grab a bite, etc., the clock does not stop. So, make sure you are prepared you start.

The MD-Staff Certified Expert Exam is a week-long, comprehensive exam.

First, don’t feel bad if you did not reach the passing level. Each exam registration comes with two attempts! Give yourself some time to study up and retake the exams at another time.

For the MD-Staff Certified Specialist Exam, you can register and take the exam at a later date. For the MD-Staff Certified Expert Exam, once you are selected as a participant, you will be assigned a week to take the exam.

The MD-Staff Certified Specialist Exam consists of 180 questions, covering both general and advanced user experience across all MD-Staff modules, except MD-Stat. It is designed to assess foundational knowledge and proficiency in using the system effectively.

The MD-Staff Certified Expert Exam features scenario-based and applied problem-solving questions, evaluating deep expertise in system configuration, automation, and reporting within MD-Staff.

We highly recommend studying all available resources, such as Live Webinars, MD-Staff Academy Courses, and Help Center Articles. A comprehensive exam ensures coverage of MD-Staff modules and evaluates the depth of knowledge required for each certification level.

MD-Staff Certified Expert Timeline