We are here to help! Submit a ticket, call, email and Zoom our Support Team.

Contacting ASM Support Team

The ASM Help Center allows users to submit trackable, tickets related to any issues, bugs, or inquires. For the faster response to all technical information, system issues, and product questions – please submit a ticket. 


How to Submit a Ticket: 

1. Sign into MD-Staff, click on Help > Help Center > Submit a Ticket

2. Select ticket option to continue 

3. Once your ticket is submitted, the Support Team will review and respond 


Holiday Hours

Our offices will be closed the following days for the holiday season. For emergencies, please call our support hotline; for all other inquiries, please submit a ticket through the Help Center.



Nov 23, 2023 – Thanksgiving | CLOSED
Nov 24, 2023 – Black Friday | CLOSED
Dec 24, 2023 – Christmas Eve | CLOSED
Dec 25, 2023 – Christmas | CLOSED
Dec 31, 2023 – New Years Eve | CLOSED

Jan 1, 2024 – New Yeas Day | CLOSED


Additional Contact Methods


Monday – Friday 5:00 AM – 5:00 PM Pacific Time

(800) 736-7276 or +1 (951) 699-4600


Our technical support team can also be contacted via email:


Our technical support team can also be contacted via

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