Support

We are here to help! Submit a ticket, call, email and Zoom our Support Team.

Contacting ASM Support Team

The ASM Help Center allows users to submit trackable, tickets related to any issues, bugs, or inquires. For the faster response to all technical information, system issues, and product questions – please submit a ticket.

How to Submit a Ticket:

1. Sign into MD-Staff, click on Help > Help Center > Submit a Ticket

2. Select ticket option to continue

3. Once your ticket is submitted, the Support Team will review and respond

Holiday Hours

Our offices will be closed the following days for the holiday season. For emergencies, please call our support hotline; for all other inquiries, please submit a ticket through the Help Center.

Nov 23, 2023 – Thanksgiving | CLOSED

Nov 24, 2023 – Black Friday | CLOSED

Dec 24, 2023 – Christmas Eve | CLOSED

Dec 25, 2023 – Christmas | CLOSED

Dec 31, 2023 – New Years Eve | CLOSED

Jan 1, 2024 – New Yeas Day | CLOSED

Additional Contact Methods

Phone

Monday – Friday 5:00 AM – 5:00 PM Pacific Time

(800) 736-7276 or +1 (951) 699-4600

Email

Our technical support team can also be contacted via email:

support@mdstaff.com

Zoom®

Our technical support team can also be contacted via

Zoom® >

"Such a great job, offering the upmost support"

Kevin was amazing to work with. He is very knowledgeable of the product and walked me step by step on how to get MD-Query set up. He made this process very enjoyable.

"Resolution was within hours which was very appreciated."

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Support

We are here to help! Submit a ticket, call, email and Zoom our Support Team.

Contacting ASM Support Team

Holiday Hours

Additional Contact Methods

Phone

Email

Zoom®

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