Where high-standards of service meets success.
Recognized as 2024 Best in KLAS for Credentialing, this award reflects our dedication to innovation and quality.
Based in Temecula, California, our family-owned company prioritizes customer success with local support and continuous training. Join us and elevate your credentialing standards effortlessly!
Professional standards that matter.
Dedicated Team of Experts
Expansive Product Knowledge
Client First Values
Family Owned & Operated
For over 40 years, Applied Statistics and Management Inc. (ASM) has been a trusted name in the credentialing software industry. Established in 1982 by Trung Phan, ASM is a family-owned and operated business. This unique structure allows us to focus entirely on what our customers need, without the distraction of appeasing investors or stockholders.
As a family-owned company, ASM is dedicated to our core values, making sure that every customer feels valued and heard. This dedication allows us to tailor our services to meet the specific needs of each client, fostering long-term relationships built on trust and mutual respect.
Client Support with a Local Touch
Located in Temecula, California, ASM takes pride in having our entire Customer Support team based in one location. This centralization ensures a consistent and cohesive approach to customer service.
Our team goes through an extensive training program, with continuous knowledge checks to keep their skills sharp and up-to-date. This in-depth training ensures that our clients receive the best possible support and expertise.
Award Winning in Service
At ASM, we pride ourselves on our pursuit of excellence in the healthcare industry. Our commitment to innovation, quality, and customer satisfaction sets us apart from the competition.
Receiving the KLAS award for five consecutive years is a testament to our dedication to pushing the boundaries of technology innovation while maintaining reliability and efficiency. This industry recognition reaffirms our position as a leader in delivering cutting-edge solutions that meet the evolving needs of the medical staff office.
With a track record of consistent excellence, we continue to raise the bar and earn the trust and admiration of our customers and peers.
Tenured Professional Staff
At ASM, we take pride in our team's longevity and expertise, with many of our staff boasting over 6 years of tenure. Our team's experience ensures that our customers receive excellent service and support.
Additionally, we value diversity in our workforce, with over 30% of our team comprised of talented women. This blend of experience and diversity contributes to our success and has earned us the prestigious Top Workplace award for the past two years. This recognition, based on employee reviews, highlights our commitment to creating a workplace where employees thrive and contribute to our continued success.
Ongoing Support
At ASM, our commitment to client success extends far beyond initial implementation. We provide ongoing support through the MD-Staff Academy, offering comprehensive training to ensure users maximize the software's potential.
Our clients benefit from live webinars that cover the latest updates and best practices, keeping them informed and proficient.
Additionally, our dedicated support team is always available to address any questions or concerns, ensuring seamless operation and continuous improvement.
With ASM, you are never alone; we are with you every step of the way to guarantee your success.
Embark on a journey towards a healthier Tomorrow
Deliver optimal care with improved efficiency, reliability and collaboration.