MD-Staff 2021 User Conference

Join us for our annual conference VIRTUALLY!

Why Attended?

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Keynote Speakers

Get inspired by industry leaders discussing Tips for a Successful Survey. Topics will include the Survey Activity Guide, maintaining organized provider records, OPPE/FPPE, and health systems.

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Client Case Studies

Learn about paperless audits! Katherine DeSalvo, CPHQ, CPMSM and Cindy Doglione, CPMSM, CPCS from Salinas Valley Memorial Healthcare System will share their survey experience since going paperless.

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NAMSS Continuing Education Credits

By attending approved training sessions, you opportunities to  receive NAMSS Continuing Education credits! 

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Reporting made easy! Discover and review the top report requests. Learn how to create these reports using Ad-Hoc Query. 


Joint Commission

Consultant at Joint Commission Resources 

Salinas Memorial

Credentialing Coordinator at Salinas Valley Memorial Healthcare System

Salinas Memorial

Director of Medical Staff Services at Salinas Valley Memorial Healthcare System

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Meet the staff! Did you know, many of our staff members are certified in credentialing cerifications?



9:00 AM – 11:00 AM PST

Joint Commission: Tips for a Successful Survey

Laurel McCourt, MD, ABFM, CJCP, a Joint Commission Resources consultant and former JC surveyor will review what is new and what to expect during the survey process. Topics will include the Survey Activity Guide, maintaining organized provider records, OPPE/FPPE, and health systems. (CE Credits: 2.0)

11:00 AM – 11:15 AM PSTBreak
11:15 AM – 12:00 PM PST

Are you ready to be a MD-Staff Super User?

Have you had recent turnover within your office and are struggling to get new team members onboarded? Do you want a better understanding of new MD-Staff features and modules? Terrani Giesbret, PMP, CSM and Jean Polanco will review a variety of available learning options to help you reach your goals!

Register Here – Day 1 


9:00 AM – 10:30 AM PST

Streamlining Your Workflow

Teryn Batiste and Geneva Million, CPCS will review desired workflows to help you process applications faster. You will learn about Aiva automation, Virtual Committee 4, scheduled messages, and more.

10:30 AM – 10:45 AM PSTBreak
10:45 AM – 12:00 PM PST

Client Case Study:  Paperless Audits

Katherine DeSalvo, CPHQ, CPMSM and Cindy Doglione, CPMSM, CPCS from Salinas Valley Memorial Healthcare System will share their survey experience since going paperless. (CE Credits: 1.25)

12:00 PM – 1:30 PM PST

Managed Care Workflows 

Jean Polanco and Teryn Batiste will explore workflows in a Managed Care facility which will include building a checklist for provider records. Group participation is key – have your paper checklist (or equivalent) ready! This session will also dive into Provider Enrollment and entering status information on contracts/health plans. 
Register Here – Day 2 


9:00 AM – 10:15 AM PST

Ad Hoc Query – Reporting made easy!

Tom Blaylock and Travis Trainer will review our top report requests and will show you how to create these reports using Ad-Hoc Query.

10:15 AM – 10:30 AM PSTBreak
10:30 AM – 12:00 PM PST

MD-Stat:  Keys to a Successful Implementation

Geneva Million, CPCS and Terrani Giesbret, PMP, CSM will review strategies to effectively implement MD-Stat. Whether you are actively implementing the product now or are expanding your workflows within MD-Stat, this course will arm you with the best tools and resources.

Register Here – Day 3 

Download Agenda

Tuesday, October 5, 2021
Wednesday, October 6, 2021
Thursday, October 7, 2021
Please note: Click on the above date to register for sessions. You must register separately for each day of the conference.

Save the Date - 2022 MD-Staff User Conference

Where: MGM Grand in Las Vegas

When: February 9 – 11, 2022